Help and support Channels

  • Video Tutorials
  • Video Lessons

  • Learn as soon as possible how to revise a document or move a database from our collection of how to video training.

  • F.A.Q.
  • A F.A.Q. Section

  • We include a user–friendly Frequently Answered Questions section where you will find answers to the most often asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our client support team is at your service 24/7 to respond to your questions. You will have an answer in up to 60 minutes following your ticket submission.

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Types of Assistance

  • Shared Hosting Support
  • Shared Hosting Support

  • Need help with your shared hosting service account? Thinking about how to use most of the cost–free applications that we’re giving you? Simply let us know.

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  • VPS Hosting Support
  • VPS Servers Help

  • Assuming that you encounter troubles administering your SolusVM admin interface, or with any of the web apps the VPS has been pre–configured with, just contact us.

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  • Dedicated Hosting Support
  • Dedicated Servers Help And Support

  • We’ll be on–line day and night to assist you with any given server supervision process or to help you improve the active configuration of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • In case you have any difficulties with your semi-dedicated server or need assistance with a specific task, don't think twice to make contact with our experienced team of customer support engineers. They are on hand 24/6, ready to assist you.
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