Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering high–quality support without delay is our high priority, so we support each shared hosting service plan with a 1–hour ticket answer guarantee. Once you share a ticket or send us a message, our customer customer assistance crew will do all they could do to give the most satisfactory solution to your problem and to provide you with help in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • You could write to us 24x7x365 with any concern you’ve got to do with Sylvan Servers’s solutions. We have got professionals present regularly to supply help every time necessary. You can use the ticketing system or send us an email at any time, or you can pick up the telephone or use the online chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Sylvan Servers’s Control Panel gives you an extensive knowledge base which is built into all areas. In each part, you will find a Help control key which will load for you a selection of step–by–step lessons on how to apply a particular function or carry out a specific action. Moreover, we have made guide films so that you can get a better idea of the Control Panel’s interface.