1 hour ticket response
Sylvan Servers’s team of customer service technicians is focused on giving prompt answers to all your questions. We will review your customer support ticket the minute it is delivered and will respond back to you with a solution to your problem within maximum 60 minutes after the technical support ticket submission. Actually, our average response time is 20 minutes.
A Premium Client Care Service
We’ve got a team of web hosting support engineers who are prepared to respond to all your requests whenever you need support. Almost all our client service team representatives have many years of experience in the shared hosting service arena, which suggests that you can constantly count on rapid and appropriate answers to your concerns.
An Easy–to–Browse Help Center
To help you get a quick hint on how to use a specific feature, we have incorporated a very intuitive Help Center section in the Website Control Panel. You can browse through a vast selection of web hosting account administration articles and website management articles, check out our F.A.Q. database or check our instructional video tutorials.
